I manage a 132 unit Multifamily complex which included 132 furnaces and 132 air conditioner units. I have used Fire & Ice as my sole HVAC service and supplier for the past 5 years. They have the best prices in the area. More important to me though was the service I received. I generally receive next day service, but in many instances I receive SAME DAY service. This is unheard of in the HVAC business. They arrive when they say they will and repair the problem the FIRST TIME. I previously used other HVAC companies in the past and had trouble with call backs and not showing up on time. I will never use any one else but Fire & Ice for my HVAC needs.